Customer FAQs

1. What are these offers and deals?

These are special discounts, vouchers, and membership benefits provided by partner businesses to help you save money and get extra value on products or services.

2. Who provides these offers?

The offers are created and managed by the respective business owners and are professionally designed and supported through the BillBite offer platform.

3. How can I use an offer?

Each offer includes clear instructions such as:

• Validity period
• Discount details
• Terms & conditions

You can use the offer by showing the printed card or digital version at the business location.

4. Are these offers genuine?

Yes. All listed offers are officially approved by the respective businesses and are meant for real customer use.

5. Do I need to pay to use these offers?

Some offers are free, while others may be part of:

• Paid vouchers
• Membership cards
• Combo or offer baskets

Pricing details are always mentioned clearly.

6. Can I use an offer more than once?

Usage depends on the specific offer rules:

• Single-use offers
• Multi-use offers
• Membership-based benefits

7. What if an offer expires?

Expired offers cannot be used. Always check the validity date before visiting the business.

8. Can I transfer my offer to someone else?

Transferability depends on the offer type. Some offers are transferable, while others are non-transferable or linked to one customer.

9. What should I do if a business refuses my offer?

• Politely show the offer details and terms
• Contact the business directly

All offers are approved by the businesses listed on the platform.

10. Are these offers available online and offline?

• Printed format
• Digital format
• QR code-based format

11. Is my personal information safe?

Yes. We respect customer privacy and do not misuse personal information shared during offer usage.

12. Can offers change or be cancelled?

Yes. Businesses may update or withdraw offers due to operational or promotional reasons. Updated details are reflected on the platform.

13. Where can I see all available offers?

You can view all active offers on our offer listing platform, specially designed to showcase ongoing deals and schemes.

14. Who should I contact for offer-related support?

For offer usage or service-related issues, contact the respective business directly. For platform-related queries, you may contact BillBite support.